Refund and Returns Policy

At Hausen Plumbing, we stand behind the quality of our products. If you are not entirely satisfied with your purchase, we offer a straightforward return policy:

  • Returns: You may return any product purchased from Hausen Plumbing within 30 days from the date of purchase.
  • Conditions: Returns are accepted with no questions asked, provided the product is unused, in its original packaging, and accompanied by proof of purchase.
  • Refunds: Upon receipt and inspection of the returned item(s), we will issue a refund to the original method of payment.
  • Exclusions: Please note that special order items or products that have been installed are not eligible for return unless they are defective.

For further assistance or to initiate a return, please contact our customer service team at sales@hausenplumbing.com

Thank you for choosing Hausen Plumbing.

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